Privacy Policy

Effective Date: 11-12-2024

Welcome to Vora Naija Shop. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

• Account Details: Name, email address, phone number, and billing/shipping address when you create an account or make a purchase.

• Payment Information: Payment details such as credit card numbers or bank information are securely processed through third-party payment gateways; we do not store this information.

1.2 Non-Personal Information

We may collect non-personal information such as:

• Your IP address, browser type, and operating system.

• Data on how you use our website, including the pages you visit and the time spent on our platform.

1.3 Vendor Information

If you register as a vendor, we may collect business details such as your name, company name, address, email, phone number, and bank account details for payments.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services

• To process transactions and deliver products.

• To manage your account, including communication about orders and updates.

2.2 Enhancing User Experience

• To improve website functionality, layout, and content.

• To personalize your shopping experience.

2.3 Marketing and Communication

• To send promotional offers, newsletters, or updates, if you have opted in.

• To communicate with vendors regarding their listings and orders.

2.4 Compliance and Legal Obligations

• To comply with applicable laws and regulations.

• To enforce our terms of service or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

3.1 Vendors

When you make a purchase, we share relevant information (e.g., your name and shipping address) with the vendor supplying the product.

3.2 Service Providers

We may share your information with third-party service providers who assist us with payment processing, website hosting, email communication, and analytics. These providers are bound by confidentiality agreements.

3.3 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Choices

5.1 Access and Update

You can access and update your personal information by logging into your account on our website.

5.2 Marketing Preferences

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.

5.3 Cookies

You can manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant updates by posting the revised policy on our website with the “Effective Date” updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vora Naija
Email: [email protected]
Phone: 08082508162